Returns + Shipping

IN STORE RETURNS: All regularly priced items can be returned up to 14 days after the date of purchase (this includes porch pickups - it is not 14 days from date of pickup; it is 14 days from date of purchase. It is customer's responsibility to pick up order in this time window in order to return) for store credit only. All tags must be attached and receipt must be given.

SHIPPING RETURNS: Shipping costs are nonrefundable. Return shipping is the customer's responsibility - please send returns to:

Fresh Native

28101 Ranch Road 12

Dripping Springs, TX 78620

Please contact us at freshnativetx@gmail.com with your order number and we can assist with your return if needed. Once the item is received back, we will issue you store credit in the form of a digital gift card.

All custom, seasonal and sale items are final sale. 

Due to the fragility of the items, candles are not able to be shipped.